Course Duration
6 Months, 1 Year, or 2 Years (depending on program structure)Course Description
This program prepares students for careers in computer networking, technical support, and IT infrastructure management. Students gain practical skills in computer hardware, network installation, troubleshooting, cybersecurity, server administration, and customer support through classroom instruction and hands-on laboratory training.
Program Objectives
Students will be able to:
- Understand computer networking fundamentals.
- Install, configure, and maintain computer networks.
- Troubleshoot hardware, software, and network issues.
- Configure routers, switches, and wireless devices.
- Apply cybersecurity and data protection practices.
- Provide technical support and customer service.
- Understand server and operating system administration.
- Demonstrate professionalism and teamwork in IT environments.
Entry Requirements
- Basic literacy and numeracy skills
- Basic computer knowledge
- Interest in information technology and networking
Course Modules
Module 1: Introduction to Computer Networking
Topics
- Overview of computer networks
- Types of networks (LAN, WAN, MAN)
- Network topologies
- Networking careers and opportunities
- Networking terminology
Practical
- Identifying networking devices and components
Module 2: Computer Hardware Fundamentals
Topics
- Computer components and architecture
- Input and output devices
- Storage devices
- Hardware installation and maintenance
- Preventive maintenance
Practical
- Assembling and disassembling computers
- Installing hardware components
Module 3: Operating Systems
Topics
- Windows operating systems
- Linux basics
- System installation and configuration
- User account management
- File systems and utilities
Practical
- Installing and configuring operating systems
Module 4: Networking Fundamentals
Topics
- OSI and TCP/IP models
- IP addressing and subnetting
- Network protocols
- Cabling standards
- Ethernet technologies
Practical
- Configuring IP addresses
- Creating network cables
Module 5: Network Devices and Infrastructure
Topics
- Routers and switches
- Wireless access points
- Modems and firewalls
- Network design concepts
Practical
- Configuring switches and routers
- Setting up wireless networks
Module 6: Network Installation and Configuration
Topics
- LAN setup
- Wireless network configuration
- Network sharing
- Printer and device connectivity
Practical
- Installing and configuring local area networks
Module 7: Network Troubleshooting and Support
Topics
- Troubleshooting methodologies
- Diagnosing connectivity problems
- Performance monitoring
- Technical support procedures
Practical
- Solving network and connectivity issues
Module 8: Server Administration
Topics
- Introduction to servers
- Server installation and configuration
- File and print services
- Backup and recovery
Practical
- Configuring basic server services
Module 9: Cybersecurity Fundamentals
Topics
- Cybersecurity principles
- Malware and virus protection
- Password and authentication systems
- Network security basics
- Safe internet practices
Practical
- Installing antivirus software
- Configuring basic security settings
Module 10: Cloud and Remote Networking
Topics
- Introduction to cloud computing
- Remote desktop support
- Virtualization basics
- Online collaboration tools
Practical
- Setting up remote access and cloud services
Module 11: Customer Service and IT Support
Topics
- Communication skills
- Help desk operations
- Technical documentation
- Professional ethics
Practical
- Simulated customer support scenarios
Module 12: Entrepreneurship and Career Development
Topics
- Starting an IT support business
- Freelancing opportunities
- Business communication
- Resume and interview preparation
Practical
- Developing an IT service business plan
- Industrial Training / Internship
Students participate in supervised attachment in:
- IT companies
- Schools and offices
- Internet service providers
- Computer repair centers
- Telecommunications companies
Activities
- Network setup and maintenance
- Technical support
- Hardware troubleshooting
- Server administration assistance
Teaching Methods
- Classroom lectures
- Hands-on laboratory training
- Demonstrations
- Group projects
- Industrial attachment
Assessment Methods
- Written examinations
- Practical laboratory tests
- Assignments and projects
- Continuous assessments
- Final practical examination
Required Tools and Equipment
- Desktop and laptop computers
- Networking cables and connectors
- Crimping tools
- Routers and switches
- Wireless access points
- Network testing tools
- Server systems
Certification
Upon successful completion, students may receive:
- Certificate in Computer Network Support
- Internship/Industrial Training Certificate
Preparation for industry certifications such as:
- CompTIA Network+
- Cisco CCNA
- CompTIA A+
Career Opportunities
Graduates may work as:
- Network Support Technician
- IT Support Specialist
- Help Desk Technician
- Computer Technician
- Network Administrator Assistant
- System Support Technician
- Cable Installation Technician
- Freelance IT Consultant
Christian Character Development (Optional for Christian Trade Schools)
Topics
- Integrity in technology use
- Ethical responsibility
- Teamwork and servant leadership
- Discipline and professionalism
- Respect and accountability
Suggested Bible Verses
- Colossians 3:23
- Proverbs 11:1
- Proverbs 22:29
- Ecclesiastes 9:10